All Barbara Yarde jewellery is made to order. If you need something made urgently please email us at [email protected] or call us on + 44 (0)794 151 5536
Each piece of jewellery is made by hand by me, so may differ slightly from photographs on the website.
Re-sizing and repairing
If you have ordered a ring in the wrong size we are happy to resize it for you at an additional cost of £50. Rings sold as a stack incur a re-size charge of £50 per ring. We charge a small fee to repair and re-plate any items you have bought from us. Please contact us for more information.
Delivery
Free delivery on all orders over £100.
All UK orders are delivered by Royal Mail signed, 1st class - £5
All EU orders are delivered by Royal Mail International, trackable and signed for - £13 (7 - 10 days)
All international orders are delivered by Royal Mail International, trackable and signed for - £13 (7 - 10 days)
Any import duties, sales taxes or other import costs incurred at the point of entry into the destination country are the responsibility of the customer.
Barbara Yarde jewels are not liable for any damages incurred to goods in transit or for non - delivery.
Payment
We accept all Visa debit and credit cards, Mastercard, American Express, Solo, Maestro and PayPal. We take all reasonable care to make sure our website is 100% secure.
Bespoke orders require a 50% deposit. The balance will need to be paid in full before items are shipped.
Returns and exchanges
If you are unhappy with your purchase please contact us within 7 days or receipt, stating the reason for the return. Earrings are not refundable. Each return is assessed on a case by case basis. Please send items back unworn in the condition it was sent and in it's original packaging.
Any items that have been commissioned or made to order are NON - REFUNDABLE unless otherwise agreed with Barbara Yarde in writing.
Refunds will be made less cost of shipping and insurance.
Barbara Yarde cannot accept any responsibility for damage or loss of goods whilst in transit from the customer.
If you have any queries regarding our returns policy please call us on + 44 (0)79 4151 5536 or email us at [email protected]
Privacy policy
Any personal data such as address, email or telephone numbers will be kept private and will not be shared with any third party.
Copyright
Barbara Yarde hold the copyright to all designs, photographs, text and other content on this website.